Review of VET Delivery in

Central Queensland and North Queensland Regions

Click here to view the Terms of Reference

We can help

Navigate the complex VET sector and find the best way to address your concerns.

We help apprentices, trainees, students, employers and other stakeholders.

The Queensland Training Ombudsman is an independent office that provides Queenslanders with dedicated support to resolve training issues or make complaints.

Lodge a complaint

We offer a free, confidential and independent service to review and resolve enquiries and complaints from anyone involved in vocational education and training.

2884

COMPLAINTS RECEIVED

2806

COMPLAINTS COMPLETED

51.8%

COMPLETED WITHIN 30 DAYS

73.9%

COMPLAINANT OUTCOME ACHIEVED

$1,336,344

FEES REFUNDED / REIMBURSED / WAIVED

(As at 30 June 2023)