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We can help

Navigate the complex VET sector and find the best way to address your concerns.

We help apprentices, trainees, students, employers and other stakeholders.

The Queensland Training Ombudsman is an independent office that provides Queenslanders with dedicated support to resolve training issues or make complaints.

Lodge a complaint

We offer a free, confidential and independent service to review and resolve inquiries and complaints from anyone involved in vocational education and training.

2219

COMPLAINTS RECEIVED

2164

COMPLAINTS COMPLETED

51.8%

COMPLETED WITHIN 30 DAYS

74.3%

COMPLAINANT OUTCOME ACHIEVED

$1,062,955

FEES REFUNDED / REIMBURSED / WAIVED

(As at 31 March 2022)