Review of VET Delivery in

Central Queensland and North Queensland Regions

Click here to view the Terms of Reference

problem-solution-training-ombudsman

The Queensland Training Ombudsman is an independent office that offers a free and confidential service to review and resolve enquiries and complaints from anyone involved in the vocational education and training sector.

help-support-training-ombudsman

We help apprentices, trainees, students, employers and other stakeholders navigate the complex vocational education and training sector and find the best way to address their concerns.

2609

COMPLAINTS RECEIVED

2515

COMPLAINTS COMPLETED

52.9%

COMPLETED WITHIN 30 DAYS

73.7%

COMPLAINANT OUTCOME ACHIEVED

$1,247,191

FEES REFUNDED / REIMBURSED / WAIVED

(As at 31 December 2022)