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We can help

Navigate the complex VET sector and find the best way to address your concerns.

We help apprentices, trainees, students, employers and other stakeholders.

The Queensland Training Ombudsman is an independent office that provides Queenslanders with dedicated support to resolve training issues or make complaints.

Lodge a complaint

We offer a free, confidential and independent service to review and resolve inquiries and complaints from anyone involved in vocational education and training.

2036

COMPLAINTS RECEIVED

1995

COMPLAINTS COMPLETED

51.8%

COMPLETED WITHIN 30 DAYS

74.7%

COMPLAINANT OUTCOME ACHIEVED

$1,015,846

FEES REFUNDED / REIMBURSED / WAIVED

(As at 30 September 2021)