problem-solution-training-ombudsman

The Queensland Training Ombudsman is an independent office that offers a free and confidential service to review and resolve enquiries and complaints from anyone involved in the vocational education and training sector.

help-support-training-ombudsman

We help apprentices, trainees, students, employers and other stakeholders navigate the complex vocational education and training sector and find the best way to address their concerns.

3219

COMPLAINTS RECEIVED

3187

COMPLAINTS COMPLETED

51.9%

COMPLETED WITHIN 30 DAYS

73.6%

COMPLAINANT OUTCOME ACHIEVED

$1,460,557

FEES REFUNDED / REIMBURSED / WAIVED

(As at 31 March 2024)