The Queensland Training Ombudsman is an independent office that offers a free and confidential service to review and resolve enquiries and complaints from anyone involved in the vocational education and training sector.
We help apprentices, trainees, students, employers and other stakeholders navigate the complex vocational education and training sector and find the best way to address their concerns.
3010
COMPLAINTS RECEIVED
2948
COMPLAINTS COMPLETED
51.9%
COMPLETED WITHIN 30 DAYS
73.8%
COMPLAINANT OUTCOME ACHIEVED
$1,389,006
FEES REFUNDED / REIMBURSED / WAIVED
(As at 30 September 2023)