The Queensland Training Ombudsman is an independent office that offers a free and confidential service to review and resolve enquiries and complaints from anyone involved in the vocational education and training sector.
We help apprentices, trainees, students, employers and other stakeholders navigate the complex vocational education and training sector and find the best way to address their concerns.
198
COMPLAINTS RECEIVED
190
COMPLAINTS COMPLETED
49.5%
COMPLETED WITHIN 30 DAYS
68.1%
COMPLAINANT OUTCOME ACHIEVED
$50,853
FEES REFUNDED / REIMBURSED / WAIVED
(2025/26 Financial Year)