Home About Our performance Performance report for the period:14 September 2015 to 30 June 2022 Complaints 2326 received 2268 completed 51.5% completed within 30 days 74.3%complainant outcome achieved $1,126,722 of fees refunded/reimbursed/waived Formal Enquiries 417 received 416 completed Other 69,763 web hits 3,795+ stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 30 June 2022