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Home     About     Our performance

Performance report for the period:

14 September 2015 to 31 December 2020

Complaints

1745

received

1704

completed

50.7%

completed
within 30 days

75.7%

complainant
outcome achieved

$905,566 

of fees refunded/reimbursed/waived

Formal Enquiries

308

received

305

completed

Other

51,616

web hits

2,515+

stakeholders attended
presentations

  • Download the performance report for the period 14 September 2015 to 31 December 2020
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CONTACT US

To make an enquiry or lodge a complaint, contact the Queensland Training Ombudsman:

Our office hours are 8.30am–4.45pm, Monday to Friday (AEST).

  • CALL: 1800 773 048
  • EMAIL: info@qto.qld.gov.au
  • WRITE: PO Box 15090, City East Qld 4002

Calls from landlines are free. Calls from mobile phones may attract charges.

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