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Home     About     Our performance

Performance report for the period:

14 September 2015 to 30 September 2020

Complaints

1665

received

1610

completed

51.3%

completed
within 30 days

75.8%

complainant
outcome achieved

$870,142 

of fees refunded/reimbursed/waived

Formal Enquiries

291

received

291

completed

Other

50,065

web hits

2,515+

stakeholders attended
presentations

  • Download the performance report for the period 14 September 2015 to 30 September 2020
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CONTACT US

To make an enquiry or lodge a complaint, contact the Queensland Training Ombudsman:

Our office hours are 8.30am–4.45pm, Monday to Friday (AEST).

  • CALL: 1800 773 048
  • EMAIL: info@qto.qld.gov.au
  • WRITE: PO Box 15090, City East Qld 4002

Calls from landlines are free. Calls from mobile phones may attract charges.

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