Home About Our performance Performance report for the period:14 September 2015 to 30 June 2023 Complaints 2884received 2805completed 51.8%completed within 30 days 73.9%complainant outcome achieved $1,336,344 of fees refunded/reimbursed/waived Formal Enquiries 522received 520completed Other 86,108web hits 4,145+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 30 June 2023