Home About Our performance Performance report for the period:14 September 2015 to 31 March 2022 Complaints 2219received 2164completed 51.8%completed within 30 days 74.3%complainant outcome achieved $1,062,955 of fees refunded/reimbursed/waived Formal Enquiries 401received 399completed Other 67,061web hits 3,645+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 31 March 2022