Home About Our performance Performance report for the period:14 September 2015 to 31 December 2022 Complaints 2609received 2515completed 52.9%completed within 30 days 73.7%complainant outcome achieved $1,247,191 of fees refunded/reimbursed/waived Formal Enquiries 468received 468completed Other 73,718web hits 3,930+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 31 December 2022