Home About Our performance Performance report for the period:14 September 2015 to 30 September 2019 Complaints 1310received 1277completed 52%completed within 30 days 78.3%complainant outcome achieved $769,018 of fees refunded/reimbursed/waived Formal Enquiries 240received 240completed Other 42,853web hits 2,205+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 30 September 2019