Home About Our performance Performance report for the period:14 September 2015 to 30 June 2019 Complaints 1232received 1202completed 52%completed within 30 days 78.5%complainant outcome achieved $640,058 of fees refunded/reimbursed/waived Formal Enquiries 221received 221completed Other 40,069web hits 2,145+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 30 June 2019