Home About Our performance Performance report for the period:14 September 2015 to 31 March 2023 Complaints 2756received 2664completed 52.4%completed within 30 days 74.0%complainant outcome achieved $1,276,965 of fees refunded/reimbursed/waived Formal Enquiries 497received 495completed Other 79,424web hits 3,940+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 31 March 2023