Home About Our performance Performance report for the period:14 September 2015 to 30 June 2025 Complaints 3742received 3701completed 53.4%completed within 30 days 73.1%complainant outcome achieved $1,732,967 of fees refunded/reimbursed/waived Formal Enquiries 724received 724completed Other 104,391web hits 4,900+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 30 June 2025