Home About Our performance Performance report for the period:14 September 2015 to 30 June 2024 Complaints 3338received 3294completed 52.7%completed within 30 days 73.4%complainant outcome achieved $1,525,676 of fees refunded/reimbursed/waived Formal Enquiries 625received 622completed Other 95,120web hits 4,250+stakeholders attendedpresentations Download the performance report for the period 14 September 2015 to 30 June 2024