Checklist of actions you can take now From the hundreds of conversations we’ve had, we’ve developed this handy checklist of actions you can take right now to progress your complaint. If you’re a student, have you registered a complaint with your RTO and completed their internal complaints process? You can usually find details of the RTO’s complaints procedures in your student handbook or on the RTO’s website. Who else have you spoken with? A number of agencies help people … Continue reading Checklist of actions you can take now